Environments
The hardware requirements of a bank often vary depending on where and how customers are served. Whether it's a branch, a self-service area, or an agent banking outlet, dependable devices help simplify everyday interactions.
Branch & field
Handheld POS terminals allow banks and financial institutions to accept payments through multiple methods, making them suitable for branch counters, agent banking, and mobile banking services. The compact design allows staff to process transactions and print receipts from a single device.
Supported payment methods include:
Branch lobby
Self-service kiosks provide customers with quick access to information, promotional campaigns, service registration, and branch navigation. They can also be used for customer onboarding, appointment requests, and digital marketing within bank branches.
Common applications include:
Visitor flow
Managing customer flow is an important part of daily branch operations. Queue management kiosks help organize visitor traffic by issuing queue tickets and directing customers to the appropriate service counter, contributing to a more structured branch experience.
Typical uses include:
Hardware
Devices that support payment acceptance, self-service engagement, and organized customer flow across branch and field operations.
Handheld Payment Terminal
A portable payment device with integrated receipt printing, supporting chip cards, contactless payments, magnetic stripe cards, and QR code transactions.
Self-Service Kiosk
Interactive touchscreen kiosks suitable for customer information, promotional displays, digital registration, and self-service applications.
Queue Management Kiosk
Designed to support organized customer flow by allowing visitors to obtain queue tickets and select the service they require.
Receipt Printer
Suitable for counters, service desks, and customer service stations where printed receipts or transaction records are required.
Institutions
AUROK hardware supports customer service across banking and financial environments, including:
From payment terminals at the counter to self-service kiosks in branch lobbies, reliable hardware plays an important role in customer service. Aurok provides banking hardware that supports payment acceptance, customer engagement, and queue management, helping financial institutions build efficient branch environments while remaining compatible with their existing banking applications.